Answers before your account opens
This FAQ page keeps the account path clear when you need an answer before entering the lobby. Start by checking that your phone number is entered correctly, then follow the wallet status shown beside the cashier area. DANA, OVO, GoPay and QRIS appear as local options, while virtual account and bank transfer steps can use BCA, BRI, Mandiri or BNI. Our answers
explain what each screen means rather than sending you through unrelated account pages.
- DANA
- OVO
- GoPay
- QRIS